Welcome to Vektors, your trusted partner in achieving compliance and certification against the ISO/IEC 20000-1:2018 standard.
What is ISO/IEC 20000-1:2018?
ISO/IEC 20000-1:2018 is an international standard that specifies requirements for an organization to establish, implement, maintain, and continually improve a service management system (SMS). This standard allows your organization to demonstrate reliability and commitment to delivering quality services.
Why Choose Vektors?
At Vektors, we provide comprehensive services to guide your organization through the process of achieving ISO/IEC 20000-1:2018 certification. Our team of experts will work closely with you to understand your specific needs and tailor our approach accordingly.
Our Services:
- Gap Analysis: We assess your current service management processes against the requirements of the ISO/IEC 20000-1:2018 standard.
- Implementation Support: We provide guidance and support in developing and implementing an SMS that meets the standard’s requirements.
- Training: We offer training programs to ensure your team understands the standard and how to maintain compliance.
- Certification Assistance: We guide you through the certification process, ensuring a smooth and successful audit.
Frequently Asked Questions
Q: How long does it take to achieve ISO/IEC 20000-1:2018 certification?
A: The timeline can vary depending on the size and complexity of your organization. Our team will provide a more accurate estimate after the initial assessment.
Q: What are the benefits of ISO/IEC 20000-1:2018 certification?
A: Certification can enhance your reputation, improve customer satisfaction, and provide a competitive advantage by demonstrating your commitment to quality service management.
Q: How can Vektors assist my organization in maintaining certification?
A: Vektors offers ongoing support and training to help your organization maintain compliance and continually improve your SMS.
Contact us today to start your journey towards ISO/IEC 20000-1:2018 certification. At Vektors, we’re committed to helping you succeed.
